Tnt Express - TNT SUCKS
NOT A GOOD EXPERIENCE AT ALL,,THEY HAD MY PARCEL FROM CHINA,,THEY CUD NOT CLEAR CUSTOMS,,CALLED THEM, EMAILED THEM CHECKING WHAT GOIN ON WITH THE CONSIGNMENT, NO RESPONCE,,ONCE THEY ANSWER THE PHONE THEY ASK U TO STAY ON THE LINE AND NEVER GET BACK TO YOU,,THEN I FINALLY ARRANGED WITH ANOTHER BROKER TO CLEAR CUSTOMS FOR ME,,WITHIN 2 DAYS, THEY GOT BACK TO ME WITH RELEASE DOCUMENTS, HOW EVER TNT WAS DISPUTING THIS,,THEY WERE INSISTING ON DOING THE CLEARANCE,, UP UNTIL NOW IM WAITING FOR MY PARCEL..NO TRACK INFO UPDATE, THEY JUST SO RUDE WHEN THEY ANSWER THE PHONE TOO. WUD NOT RECOMMEND THEM TO ANYONE.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
Location: Johannesburg, Gauteng
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