I had an urgent (should be faster than priority) shipment sent from Switzerland to Belgium on the 24.07. When the next day it did not arrive I called TNT and they told me that unfortunately they suffered a cyber attack and that they have a huge backlog of items in...Read more
I might as well throw my money down the toilet than use TNT. Their service is poor, the staff are incompetent and need have no sense of accountability towards the customer. In South Africa the staff just give the customer generic answers when dealing with queries. They...Read more
My package is stuck in Newark since June 8th 2017. TNT never contact us or the sender. We have been contacting TNT every other day since then. Their answer is always the same. "The commercial invoice is missing". Since June 8th we have sent the commercial invoice to...Read more
Tnt Express Delivery Service Review
How does a shipping company lose 25kg? How does it go "missing" and no one calls you or returns a call 3 weeks after it was expected to arrive. How does no one have answers or care to help? Worst shipment company ever! Probably the lowest functioning business I have ever experienced. I am disgusted.
Tnt Express Vehicle Driver Review
Driver parked on narrow road, Pynes Lane Bideford at 12 20 on Thursday December 29th making my exit from my drive extremely difficult, he said you've got a driving license use it, not got a big car, quite rude and aggressive, as I'm almost 70 I would have at least expected guidance to make sure I cleared his truck. Quite shook up by experience
Tnt Express Customer Care Review
First time I used TNT in Sydney. Very dissapointed, regret, will never use it again, and will not recommend to anyone. The delivery guy come in like a gangster, very rude, force to go to my room like he going to rob me. Not even say hello, thank you, or anything. I am very surprised and didn't expect that kind of attitude from a big delivery service company like TNT.
Had item sent by them got nearly to me then they sent it back saying they can't read it then they lost it and don't know where it is very unhappy where needed item for a job now have to find some one else to do it
I regret not reading these reviews before using TNT. If I had known of all the bad feedback I definitely wouldn't of used them. My parcel was in customs for over a month and TNT did not notify me until I contacted them. After attempting to call TNT in France where I am...Read more
I AM WORKING WITH TNT FROM MORE THEN 10 YEARS THIS IS THE FIRST TIME THAT AWB 151274267 WAS RECEIVED BY TNT FROM CHINA AND TRANSFER TO HONG KONG WITH ALL THE DOCUMENTS AND CERTIFICATES REQUIRED TO CLEAR CUSTOM IN SAUDI ARABIA. IT WAS STUCK IN SAUDI ARABIA CUSTOMS FOR...Read more
I didn't like
- Dont know custom procedures of saudi arabia
- Tnt playing games with customers from both ends
TNT Express is the worst international shipper I've experienced. Their customs fees are exorbitant, and added charges (handling, residence delivery) came to 2 1/2 times the amount recently paid for the same shoes, in the same material, from the same manufacturer...via...Read more
The TNT EXPRESS had the worse delivery recorded so far and we have been struggled to dealing with them (I have been dealing with many shipping companies pass 14 years). Their customer service from the top of manager down to customer service agent are fxxker, all need...Read more
Terrible! I would have given them zero stars but that is not an option. ..I have had a package stuck in customs for a month and still no movement. I wait on the phone an average of 20 minutes before I can speak with a representative and then I'm just handed off to...Read more
If I could give them 0 stars I would. I don't understand why this company is still functioning or even in business. They have horrible customer service. Nobody responds to emails and their call wait time is always more than 30 minutes, as if they only have 1...Read more
No responses in regards to our shipment after we paid for it to be released Jessica Haloo and Marcel Pomerleau, took payment and never had any answers to where is our freight this started on April 4th, shipment was released on the 5th should have arrived to us on the...Read more
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