I sent the consignment from TNT liverpool UK to netherlands on 12 june 2015.i have been informed it lost on 23 june 2015.
On 25 june tnt uk informed the consignment has been found &i also confirmed the consigment is mine by email with pictures.Now i just been informed the consignment lost again, but from 25 june to 3 aug.i tried to find it by calling &mails to TNT UK, whatever no one replied my mails, even TNT don't want to call me back, have been told i should find the right employee for helping by myself.
More Review Details
What I liked
What I disliked
- Customer service is awful
- Uncaring attitude
- Poor service
- Reason of review:
- Warranty issue
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Tnt Express Lost And Found Department
- Review category
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