Latest review first
I had an urgent (should be faster than priority) shipment sent from Switzerland to Belgium on the 24.07. When the next day it did not arrive I called TNT and they told me that unfortunately they suffered a cyber attack and that they have a huge backlog of items in...Read more
I might as well throw my money down the toilet than use TNT. Their service is poor, the staff are incompetent and need have no sense of accountability towards the customer. In South Africa the staff just give the customer generic answers when dealing with queries. They...Read more
My package is stuck in Newark since June 8th 2017. TNT never contact us or the sender. We have been contacting TNT every other day since then. Their answer is always the same. "The commercial invoice is missing". Since June 8th we have sent the commercial invoice to...Read more
I regret not reading these reviews before using TNT. If I had known of all the bad feedback I definitely wouldn't of used them. My parcel was in customs for over a month and TNT did not notify me until I contacted them. After attempting to call TNT in France where I am...Read more
I AM WORKING WITH TNT FROM MORE THEN 10 YEARS THIS IS THE FIRST TIME THAT AWB 151274267 WAS RECEIVED BY TNT FROM CHINA AND TRANSFER TO HONG KONG WITH ALL THE DOCUMENTS AND CERTIFICATES REQUIRED TO CLEAR CUSTOM IN SAUDI ARABIA. IT WAS STUCK IN SAUDI ARABIA CUSTOMS FOR...Read more
I didn't like
- Tnt playing games with customers from both ends
- Dont know custom procedures of saudi arabia
TNT Express is the worst international shipper I've experienced. Their customs fees are exorbitant, and added charges (handling, residence delivery) came to 2 1/2 times the amount recently paid for the same shoes, in the same material, from the same manufacturer...via...Read more
The TNT EXPRESS had the worse delivery recorded so far and we have been struggled to dealing with them (I have been dealing with many shipping companies pass 14 years). Their customer service from the top of manager down to customer service agent are fxxker, all need...Read more
Terrible! I would have given them zero stars but that is not an option. ..I have had a package stuck in customs for a month and still no movement. I wait on the phone an average of 20 minutes before I can speak with a representative and then I'm just handed off to...Read more
If I could give them 0 stars I would. I don't understand why this company is still functioning or even in business. They have horrible customer service. Nobody responds to emails and their call wait time is always more than 30 minutes, as if they only have 1...Read more
Tnt Express Delivery Service Review
How does a shipping company lose 25kg? How does it go "missing" and no one calls you or returns a call 3 weeks after it was expected to arrive. How does no one have answers or care to help? Worst shipment company ever! Probably the lowest functioning business I have ever experienced. I am disgusted.
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