Kenai, Alaska
100% full Not resolved
1.3
Details
Billing Practices
Customer service
Turnaround Time
Website
0 comments

I bought a guitar from a guy in Australia.The guitar was made in the Netherlands so the duty tax should have been 5% not 10% which is what they billed me for.

Also should have been the value of the guitar, not what I paid. Also in addition to a $15 fee there was another $15 charge for who knows what. They would not answer the phone and wouldn't answer my questions through email. So I mailed them a cashiers check for the 5% duty and $15 fee.

Now two years later I've gotten a bill from a collection agency for the full amount. I've long since thrown away the stub from the cashiers check I mailed them and I have no way to prove I got it or they cashed it.

The collection agency won't respond to me either.TNT is the worst shipping company EVER.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of uncaring attitude and customer service. Please immediately contact the author of this review to discuss problems with payment of tnt express international shipping and associated monetary loss in the amount of $100. Tnt Express needs to offer any options to resolve the issue according to poster's claims.

Other people also mentioned tnt express international shipping in their reviews. You may find this information helpful for further shopping at Tnt Express. You can also consider other company suggested by the author: Royal Mail.

Had an Experience with Tnt Express?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Uship - Pitbull Puppies Review from San Lorenzo, California uShip "I saw pitbull puppies on Craigslist. No info on the area or owners was given. I texted the number and the lady replied saying she was going to contact me..." Read more Fedex - Just one fed ex guy never buzzes / leaves packages outside / video Fedex "...Just one of our Seattle Fed Ex drivers leaves packages outside and pretends to ring buzzer but he's clearly just clicking the "Cancel" button..." Read more Fedex - Thoughtless Customer Service Fedex "FedEx - Thoughtless, pathetic service, no care for customer Left this box was left on the front porch in the pouring rain with nothing covering it..." Read more Ceva Logistics - Worst experience ever in getting a product delivered Ceva Logistics "This is the worst experience I have ever had in getting an item delivered. Ever. Period. I do not understand how they are still in business. Everything is wrong, from..." Read more Spates the Florist - DO NOT order online. Spates The Florist "I am very displeased with Spates the Florist and Garden Center. I intend not to purchase from this business again. A note of disclosure before I detail the problem I..." Read more ONE WORLD VAN LINES - Had I known I would havve Run as fast as I could ONE WORLD VAN LINES "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more 24 Hour Wristbands - Lanyards are USELESS 24 Hour Wristbands "I ordered 500 lanyards for one of my good customers from them, and they SUCK! Within days of using them the logos rub off the fabric. Their response is "these..." Read more Hughes Federal Credit Union Ripped Me Off! Hughes Federal Credit Union "Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen Account had..." Read more