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TNT had screwed up with customs, I had to pay double the Taxes and duties. I did pay all those high amounts ending up paying more than what merchandise costs, but then the goods are still not received I am currently waiting forever for my goods to be delivered.

I have tried to call, email, even Facebook or twitter handle, nothing helped me.

I`m left with opening a case for this as now it appears to be fraudulent transaction and extortion. I will never recommend TNT services to anyone in my life and please if you reading this do not hesitate to use other services unless if you really want to be screwed up.

Product or Service Mentioned: Tnt Express Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $386.

Preferred solution: Full refund.

I didn't like: Customer clearing.

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Anonymous
#1148814

They charge a lot on customs, I never paid custom fees with DHL.

I was supposed to get my order two weeks back, now they are telling me order it's at customs.

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