Product: Tnt Express Customer Care Clear all filters (8 of 8 reviews match)
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I might as well throw my money down the toilet than use TNT.Their service is poor, the staff are incompetent and need have no sense of accountability towards the customer. In South Africa the staff just give the customer generic answers when dealing with queries. They...
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Tnt Express Customer Care
#1069896
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I paid 70$ for a 2 lbs pack via Viabox to Tnt. According to their info, express shipping will be 4-8 days to Izmir Turkey. And I accepted. 2 days ago TNT called me to take my goods from custom as treating me a business importer after the pack arrives to Turkey by...
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1.0
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Tnt Express Customer Care
I didn't like
  • Repeated failed deliveries
#952963
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Tnt Express Customer Care Review

First time I used TNT in Sydney. Very dissapointed, regret, will never use it again, and will not recommend to anyone. The delivery guy come in like a gangster, very rude, force to go to my room like he going to rob me. Not even say hello, thank you, or anything. I am very surprised and didn't expect that kind of attitude from a big delivery service company like TNT.
Maroubra, New South Wales
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Tnt Express Customer Care
#923367
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Left instructions thru their website asking driver to deliver my parcel at my workplace if delivery is to take beyond a certain time.I got a reply saying they'll get back to me once they have it sorted out. I never got a second message. I called their toll-free number,...
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1.2
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Tnt Express Customer Care
#904959
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NOT A GOOD EXPERIENCE AT ALL,,THEY HAD MY PARCEL FROM CHINA,,THEY CUD NOT CLEAR CUSTOMS,,CALLED THEM, EMAILED THEM CHECKING WHAT GOIN ON WITH THE CONSIGNMENT, NO RESPONCE,,ONCE THEY ANSWER THE PHONE THEY ASK U TO STAY ON THE LINE AND NEVER GET BACK TO YOU,,THEN I...
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1.2
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Tnt Express Customer Care
#851409
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One and a half hours on hold and listening to their message "TNTs dedicated customer service representatives are here to help you..." "Please hold the line...." "Fast, efficient and reliable service....." I guess if I go to sleep and ...
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Tnt Express Customer Care
#843411
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TNT had screwed up with customs, I had to pay double the Taxes and duties.I did pay all those high amounts ending up paying more than what merchandise costs, but then the goods are still not received I am currently waiting forever for my goods to be delivered. I have...
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Anonymous
Anonymous

They charge a lot on customs, I never paid custom fees with DHL.I was supposed to get my order two weeks back, now they are telling me order it's at customs.

1.0
Product
Tnt Express Customer Care
I didn't like
  • Customer clearing
#832341
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A package containing a camera was sent from Dublin to La Paz on April 24th. On April 26th I checked the tracking and it had arrived in Santiago, Chile. After 3 more days it still had not arrived in La Paz, and the tracking system said it was now back in Dublin. After...
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1.0
Santiago, Santiago Metropolitan Region
Product
Tnt Express Customer Care
I didn't like
  • Delays
#632321
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