Tnt Express - Very bad experience with TNT

I had a bad experience with TNT.As I was not at home, without trying to contact me for a postponed delivery, the person just dumped the parcels over the gate on the ground in the garden.

It had been raining that morning and the ground was moist. In addition, each parcel containing 15 books, the dumping of the parcels above each other damaged some books.

The next day, I met the person delivering a second batch of parcels. He had started to dump again one parcel above the gate.

I told him that this was not a way to deliver parcels and that I would complain, and he said he did not care.

Asking for his name, he told me "just say number 193".

There does not seem to be possible to file a complaint on their site.

This review is a subjective opinion of a user.
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More Review Details

Delivery Service

  • What I liked
      No items
  • What I disliked
    • Bad delivery service damaging the goods
    • Bad attitude of the delivery person

Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
review #914360

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